Using URL Parameters in the ReturnZap Portal

How URL parameters work

URL paramters in the ReturnZap returns portal allow you to bypass the the initial order lookup screen by pre-populating the portal with a specific Shopify order.

Configuring URL parameters using Order ID

The URL parameter should take the following form:

?rZOrderId=[5808472785147]

Where the rzOrderID represents the Shopify Order ID.

For example, if your ReturnZap returns portal is hosted at:

www.example.com/pages/returns

then with the addition of the URL parameter it would look like:

www.example.com/pages/returns?rzOrderId=12345678910

Configuring URL parameters using Email Address and Order Number

If you prefer to pre-populate email address and order number, you can do so using two separate URL parameters:

?rzEmai=[Customer's Email Address]
?rzOrderNumber=[Shopify Order Number]

Note that in this case, rzOrderNumber represents the Shopify Order Number and not the ID.

When including multiple URL parameters, the second parameter must be appended using an & and not a ?. The final URL structure should appear as:

wwww.example-store.com/path/to/returnzap?rzEmail=test@example.com&rzOrderNumber=12345678